TERMS OF SERVICE
Last updated: July 21st, 2026
OVERVIEW
This website is operated by Chimera Vanities LLC. Throughout this website, the terms “Chimera,” “Chimera Vanities,” “we,” “us,” and “our” refer to Chimera Vanities LLC.
Chimera Vanities offers this website, including the information, products, features, and services available through it, to you subject to your acceptance of these Terms of Service and any additional policies referenced in them.
By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service. These Terms apply to all website users, including visitors, customers, vendors, collaborators, and contributors of content.
Please read these Terms carefully before using the website. If you do not agree to them, you may not access the website, purchase products, or use our services.
We may revise these Terms from time to time by posting an updated version on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Our website, checkout, payment processing, shipping, analytics, and other functions may be operated through third-party platforms and service providers. Your use of those services may also be governed by the providers’ own terms and privacy policies.
SECTION 1: ELIGIBILITY AND ONLINE STORE USE
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence and are legally able to enter into a binding agreement.
You may not use our website or products for an unlawful or unauthorized purpose. You may not violate any applicable local, state, federal, or international law while using the website.
You must not introduce viruses, malicious code, automated attacks, or other material that could interfere with the security or operation of the website.
We may suspend or terminate access to the website if we reasonably believe that you have violated these Terms.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service, cancel an order, restrict access, or limit purchases when reasonably necessary, including in cases of suspected fraud, unauthorized resale, abusive conduct, payment disputes, technical errors, or violations of these Terms.
Except for payment information handled by our payment processors, information transmitted through the internet may pass through different networks and may be reformatted to meet technical requirements.
You may not reproduce, duplicate, copy, sell, resell, scrape, or commercially exploit any portion of the website or its content without our prior written permission.
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 3: WEBSITE INFORMATION
We try to ensure that the information presented on the website is accurate and current. However, we do not guarantee that all descriptions, photographs, measurements, ingredient information, availability information, or other website content will be complete, error-free, or current at all times.
The website may contain archival, editorial, conceptual, or historical material provided for general information. You should not rely on website content as professional, medical, safety, or legal advice.
We may update, correct, or remove website content at any time without prior notice.
SECTION 4: PRODUCTS AND AVAILABILITY
Chimera produces fragrances and other objects in small or limited editions. Product availability may therefore be limited, and an item appearing on the website may become unavailable before your order is processed.
We reserve the right to:
- limit the quantity of any product purchased by one person, household, account, payment method, or address;
- discontinue or reformulate a product;
- modify packaging, labeling, presentation, or product specifications;
- restrict sales to particular geographic areas; and
- cancel orders that appear to be intended for unauthorized resale or distribution.
All offers are void where prohibited by law.
SECTION 5: HANDMADE AND LIMITED-EDITION CHARACTERISTICS
Certain Chimera products, including fragrances, packaging, labels, caps, vessels, and wearable or sculptural objects, may be produced, assembled, filled, finished, or packaged by hand.
Minor differences in coloration, finish, texture, fill level, packaging, labeling, scent perception, or other visual and sensory qualities may occur between individual pieces or production batches. Such differences are part of the nature of small-scale production and do not necessarily constitute defects.
Fragrance appearance and color may also change gradually due to age, natural materials, temperature, or exposure to light without materially affecting the product’s intended use.
SECTION 6: FRAGRANCE USE AND SAFETY
Our fragrances and scented products are intended for personal, external use only.
Unless expressly stated otherwise:
- do not ingest any fragrance product;
- keep products away from children and pets;
- avoid contact with eyes and other sensitive areas;
- discontinue use if irritation or an adverse reaction occurs;
- perform a patch test before broader application if you have sensitive skin or known allergies;
- do not apply fragrance to broken or irritated skin; and
- keep alcohol-based fragrances away from flames, sparks, heat sources, and other ignition sources.
Ingredients and allergens may vary by product. Customers are responsible for reviewing the product label, ingredient disclosures, and other safety information before use.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Descriptions of mood, memory, sensation, attraction, atmosphere, or emotional effect are artistic and subjective rather than medical claims.
Individual experiences of fragrance vary according to skin chemistry, environment, application, storage, and personal perception. We do not guarantee that a fragrance will smell the same to every person or meet every individual preference.
SECTION 7: PRODUCT IMAGES AND DESCRIPTIONS
We make reasonable efforts to present product photographs, colors, dimensions, packaging, and descriptions accurately. Displays vary across devices, and we cannot guarantee that your screen will reproduce colors, scale, texture, or finish precisely.
Fragrance descriptions, notes, narratives, and classifications are interpretive. A listed note may describe an artistic impression or accord and does not necessarily indicate that the named natural material is present in the formula.
SECTION 8: PRICES, TAXES, AND PAYMENT
Prices may change without notice. The price charged will be the price displayed at checkout when your order is submitted, subject to correction of obvious errors.
Unless otherwise stated, prices do not include applicable sales tax, shipping charges, customs duties, import taxes, brokerage fees, or similar governmental charges.
You authorize us and our payment processors to charge the payment method provided for the full amount of your order.
We do not directly store complete payment-card information. Payment transactions may be processed by independent third-party payment providers and are subject to their security procedures and terms.
If a pricing, inventory, discount, or technical error affects an order, we may contact you to correct the order or cancel it and issue an appropriate refund.
SECTION 9: BILLING AND ORDER INFORMATION
You agree to provide accurate, current, and complete billing, shipping, contact, and payment information.
You are responsible for reviewing your shipping address before submitting an order. Please contact us immediately if you discover an error. We cannot guarantee that an address can be changed after an order has entered processing or shipment.
We may refuse, limit, or cancel an order when:
- payment cannot be authorized;
- information appears incomplete or inaccurate;
- the order is flagged as potentially fraudulent;
- inventory is unavailable;
- an incorrect price or description was displayed;
- shipping restrictions prevent fulfillment; or
- the order appears intended for unauthorized commercial resale.
If we cancel an order after payment has been collected, we will issue a refund to the original payment method, subject to any applicable processing period imposed by the payment provider.
An order confirmation does not necessarily constitute final acceptance of an order. Acceptance occurs when we confirm shipment or otherwise expressly confirm fulfillment.
SECTION 10: SHIPPING AND DELIVERY
Shipping estimates are estimates only unless we expressly guarantee a delivery date in writing.
We will make reasonable efforts to ship orders within the timeframe stated on the website or in your order confirmation. If we cannot ship within the stated timeframe, we may contact you with a revised estimate and any options required by applicable law.
Transit times begin after an order has been processed and accepted by the carrier. We are not responsible for delays caused by carriers, weather, natural disasters, customs inspections, labor disruptions, incorrect addresses, building access restrictions, or other circumstances outside our reasonable control.
Risk of loss and title transfer will be determined in accordance with applicable law and the shipping terms stated at checkout. Nothing in these Terms limits rights that cannot legally be waived.
Customers are responsible for ensuring that packages can be securely delivered to the address provided. Where available, customers should monitor tracking information and retrieve packages promptly.
SECTION 11: LOST, STOLEN, DAMAGED, OR RETURNED PACKAGES
Please inspect your order promptly after delivery.
Claims concerning damaged, defective, incorrect, or missing items must be submitted to chimeravanities@gmail.com within 10 days after delivery. Your message should include the order number, a description of the issue, and clear photographs of the product, packaging, shipping label, and damage where applicable.
Do not discard damaged products or packaging until we have reviewed your claim, as the carrier may require inspection or additional evidence.
A carrier’s tracking status may not conclusively determine whether a customer is legally entitled to a replacement or refund. We will evaluate delivery disputes individually in accordance with the available evidence and applicable law.
If a package is returned because the customer supplied an incorrect or incomplete address, refused delivery, failed to retrieve the package, or did not pay applicable import charges, we may deduct unrecoverable shipping or return costs from any refund to the extent permitted by law.
SECTION 12: INTERNATIONAL ORDERS
International customers are responsible for determining whether a product may lawfully be imported, possessed, and used in the destination country.
The recipient is responsible for customs duties, import taxes, brokerage fees, handling fees, and other governmental charges unless expressly stated otherwise at checkout.
Customs processing may delay delivery. We cannot guarantee that an international shipment will clear customs by a particular date.
We are not responsible for products seized, refused, delayed, or destroyed by customs or other government authorities because of restrictions in the destination country, except to the extent responsibility cannot legally be excluded.
SECTION 13: RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, replacements, and exchanges are governed by our Refund Policy. The Refund Policy is incorporated into these Terms by reference.
At Chimera, every fragrance is produced in small editions and carefully inspected before it leaves our studio. Because fragrance is a personal product and cannot be resold once opened, we ask that you review the following policy before placing your order.
We do not accept returns or exchanges on opened or used fragrance products. Because fragrance and personal-use products may present hygiene, contamination, and product-integrity concerns, opened or used products may be ineligible for return except where required by law or where the product arrived damaged, defective, or incorrect.
If your bottle remains unopened, you may request a return within 14 days of delivery. Returned items must be in their original packaging and in unused, resalable condition. Return shipping costs are the responsibility of the customer unless the return is the result of our error.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 10 days of delivery at chimeravanities@gmail.com .
Please include:
- Your order number
- A brief description of the issue
- Clear photographs of the product, packaging, and shipping box
If we determine that the item was damaged in transit or that an error occurred on our end, we will provide a replacement, store credit, or refund at our discretion.
If your tracking information indicates that a package has been lost in transit, please contact us. We will work with the shipping carrier to investigate the shipment before issuing a replacement or refund.
Chimera is not responsible for packages that are marked as delivered by the carrier but are subsequently lost or stolen.
Orders may be cancelled only before they have been processed for shipment. Once an order has shipped, it cannot be cancelled.
Approved refunds will be issued to the original method of payment. Please allow 5–10 business days after the refund is processed for it to appear on your statement, depending on your financial institution.
For questions regarding your order, please contact:
Chimera Vanities LLC
Email: chimeravanities@gmail.com
Limited-edition, custom, personalized, made-to-order, made-to-measure, engraved, altered, sale, promotional, and final-sale items may be nonreturnable when clearly identified as such before purchase, subject to applicable law.
Nothing in these Terms eliminates any mandatory consumer rights available under applicable law.
SECTION 14: PREORDERS AND MADE-TO-ORDER PRODUCTS
Certain products may be offered for preorder or produced after purchase.
Estimated fulfillment dates for preorders and made-to-order items are good-faith estimates and may change due to production, component, packaging, supplier, quality-control, or transportation delays.
If a material delay occurs, we will provide notice and any cancellation or refund options required by applicable law.
A preorder may be charged when the order is placed rather than when the product ships, as disclosed at checkout.
SECTION 15: PROMOTIONS AND DISCOUNT CODES
Promotions, gifts with purchase, discount codes, event offers, and other special offers may be subject to additional conditions.
Unless otherwise stated:
- discount codes cannot be combined;
- discounts have no cash value;
- promotions may be modified or withdrawn before an order is accepted;
- discounts cannot be applied retroactively; and
- promotional items may be limited in quantity.
We may reject or cancel a promotion obtained through fraud, technical manipulation, unauthorized publication, or misuse.
SECTION 16: OPTIONAL AND THIRD-PARTY SERVICES
The website may provide access to tools, payment services, maps, social-media features, shipping applications, analytics, or other services operated by third parties.
We do not control these third-party services and do not guarantee their availability, security, accuracy, or performance.
Your use of third-party tools is at your discretion and may be governed by separate terms and privacy policies. To the fullest extent permitted by law, Chimera is not responsible for loss arising solely from your use of an unaffiliated third-party service.
SECTION 17: THIRD-PARTY LINKS
The website may contain links to websites or content operated by third parties.
A link does not constitute an endorsement. We are not responsible for examining or evaluating the accuracy, legality, security, availability, or practices of unaffiliated websites.
Any transaction or interaction with a third party is between you and that third party. Review the third party’s terms and policies before providing information or completing a transaction.
SECTION 18: USER CONTENT, REVIEWS, AND SUBMISSIONS
If you submit reviews, photographs, comments, suggestions, ideas, messages, or other content to us, you represent that you have the right to provide that content and that it does not violate another person’s rights or applicable law.
Unless we agree otherwise in writing, you grant Chimera a nonexclusive, worldwide, royalty-free license to reproduce, edit, display, publish, distribute, and use content that you intentionally submit for public display, promotion, review, or publication.
This license does not apply to confidential customer-service communications, payment information, or personal information except as necessary to respond to you, operate our business, comply with law, or as described in our Privacy Policy.
You may not submit content that is unlawful, threatening, defamatory, infringing, deceptive, obscene, abusive, discriminatory, malicious, or designed to disrupt the website.
We may remove user content at our discretion but are not obligated to monitor all submissions.
SECTION 19: INTELLECTUAL PROPERTY
The website and its content—including the Chimera and Chimera Vanities names, product names, fragrance names, formulas to the extent protectable, artwork, photographs, graphics, packaging, text, descriptions, logos, designs, videos, audio, and website presentation—are owned by or licensed to Chimera Vanities LLC and are protected by applicable intellectual-property laws.
No content may be copied, reproduced, modified, distributed, displayed, published, commercially exploited, used to train automated systems, or used to create derivative commercial materials without prior written permission, except where such use is expressly permitted by law.
Purchasing a product does not transfer any intellectual-property rights in the product, fragrance composition, packaging, artwork, branding, or related materials.
SECTION 20: PERSONAL INFORMATION AND PRIVACY
Third-party platforms and service providers may collect information independently under their own privacy policies.
By submitting personal information through the website, you represent that the information is accurate and that you are authorized to provide it.
SECTION 21: ERRORS, INACCURACIES, AND OMISSIONS
The website may occasionally contain typographical errors, inaccurate information, or omissions concerning product descriptions, ingredients, availability, pricing, promotions, shipping charges, transit times, or other matters.
We may correct errors, update information, or cancel an affected order at any time, including after an order has been submitted. If an error results in cancellation of a paid order, we will issue an appropriate refund.
We are not obligated to update every item of website content except where required by law.
SECTION 22: PROHIBITED USES
You may not use the website or its content:
- for an unlawful, fraudulent, or deceptive purpose;
- to violate any law, regulation, ordinance, or third-party right;
- to infringe intellectual-property, privacy, publicity, or contractual rights;
- to harass, threaten, impersonate, abuse, or discriminate against another person;
- to provide false or misleading information;
- to transmit malware, viruses, or harmful code;
- to collect personal information about others without authorization;
- to spam, phish, scrape, crawl, probe, or circumvent technical protections;
- to interfere with the website, checkout, inventory, payment systems, or security;
- to make unauthorized commercial use of our content or products; or
- to purchase products for unauthorized resale, counterfeiting, duplication, reverse engineering, or deceptive representation.
We may restrict or terminate access for prohibited conduct.
SECTION 23: DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free. We do not guarantee that every defect will be corrected or that the website will be free from harmful components.
Except for warranties expressly provided by us in writing or warranties that cannot legally be excluded, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, durability, and noninfringement.
Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.
SECTION 24: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Chimera Vanities LLC and its members, officers, employees, contractors, collaborators, suppliers, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the website, an order, a product, or these Terms.
This includes, where permitted, loss of profits, revenue, opportunity, data, goodwill, or anticipated savings.
To the fullest extent permitted by law, Chimera’s aggregate liability relating to a product or order will not exceed the amount you paid to Chimera for the product or order giving rise to the claim.
These limitations do not apply to liability that cannot legally be limited or excluded, including liability arising from fraud, intentional misconduct, or other matters protected by applicable law.
SECTION 25: INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless Chimera Vanities LLC and its members, officers, employees, contractors, agents, suppliers, licensors, and service providers from third-party claims, liabilities, damages, judgments, and reasonable costs arising from:
- your material violation of these Terms;
- your unlawful use of the website;
- content you submit;
- your violation of another person’s rights; or
- your violation of applicable law.
This provision does not require you to indemnify Chimera for conduct for which indemnification may not legally be required.
SECTION 26: TERMINATION
These Terms remain effective while you use the website or our services.
You may stop using the website at any time. We may suspend or terminate your access if we reasonably believe you have violated these Terms or used the website in a way that creates risk, liability, or harm.
Termination does not affect rights and obligations that arose before termination. Provisions that by their nature should survive termination—including provisions concerning payment, intellectual property, disclaimers, liability, indemnification, and disputes—will remain effective.
SECTION 27: SEVERABILITY
If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 28: WAIVER
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
A waiver is effective only when expressly made in writing by an authorized representative of Chimera.
SECTION 29: ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional terms presented at checkout, constitute the entire agreement between you and Chimera concerning your use of the website and purchase of products.
They supersede prior discussions, communications, or proposals concerning the same subject matter.
SECTION 30: GOVERNING LAW AND VENUE
These Terms and any dispute arising from them will be governed by the laws of the State of New York, without regard to conflict-of-law principles.
Subject to any consumer rights or jurisdictional rules that cannot legally be waived, the state and federal courts located in New York County, New York, will have exclusive jurisdiction over disputes arising from these Terms, the website, or a purchase from Chimera.
Nothing in this section prevents either party from bringing an eligible claim in small-claims court.
SECTION 31: CHANGES TO THESE TERMS
We may update these Terms by posting a revised version on the website and changing the “Last updated” date.
Changes will apply prospectively unless otherwise stated or required by law. Your continued use of the website after revised Terms become effective constitutes acceptance of those revisions.
SECTION 32: CONTACT INFORMATION
Questions concerning these Terms may be sent to:
Chimera Vanities LLC
19 Division Street
New York, NY 10002
United States
Email: chimeravanities@gmail.com
Website: chimeravanities.com